Legal Documents

Super Baj Privacy Policy — Our Commitment to Protecting Your Information

At Super Baj, every piece of information you share with us is a trust we take seriously. What data we collect, why we collect it, and how we store it — all of it is explained here, clearly and transparently.

Last updated: 1 January 2026
SSL Encryption Protected
No Third-Party Sale of Data
Secure Data Storage
GDPR-Compliant Policy

The core pillars of our privacy protection

See at a glance how well your data is protected at Super Baj

256-bit SSL encryption

Every transaction and piece of personal information you submit is protected with bank-grade 256-bit SSL encryption. No outside party can read this data — not under any circumstances.

Secure Data Storage

Your data is stored on servers secured to international standards. Regular backups and security audits ensure your information stays protected at all times.

Voluntary Consent Policy

Super Baj does not collect any additional data without your consent. You can opt out of marketing communications at any time.

No Sale of Data to Third Parties

Your name, phone number, or transaction details are never sold to advertisers or third parties. This is a firm policy we do not compromise on.

Right to erasure

You may request deletion of your personal data at any time. Unless we are legally required to retain it, we will process your request within 30 days.

Freedom to manage your cookies

You have full control over which cookies are used on our site. You can disable all non-essential cookies at any time.

1 Introduction

Super Baj ("we", "us") operates a trusted online betting and gaming platform for members in Bangladesh. We believe your privacy is a fundamental right, not merely a legal obligation.

This Privacy Policy ("Policy") explains how Super Baj collects, uses, stores, and protects your personal information. By using the superbaj.bet website, you agree to this Policy.

This policy applies to all users — from visitors to registered members. We follow international data protection standards, in particular the principles of GDPR.

This privacy policy is part of our Terms & Conditions' together form a complete legal framework. We encourage you to read both.

2 What information we collect

Super Baj only collects information necessary to provide its services. The table below outlines the details:

Data type Example Reason for collection
Identity Information Name, date of birth, NID number KYC verification and age confirmation
Contact information Mobile number, email address Account registration and notifications
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security & fraud prevention
Usage Data Game history, bet records, login times Service improvement & responsible gaming
Cookie information Session cookies, preference cookies Improving User Experience

Automatically collected data

When you use Super Baj, certain information is collected automatically. This includes your device's IP address, browser type, operating system, and details about which pages you visited and for how long. This data is used solely to ensure security and improve platform performance.

3 How Your Information Is Used

Super Baj uses your data for the purposes listed below. Each purpose is clearly identified so you always know where your information goes:

  • Account Management: To manage the registration process, verify logins, and ensure account security.
  • Financial Transactions: To process deposits, send withdrawals, and maintain transaction records.
  • Customer Support: To respond to your complaints and queries promptly and effectively.
  • Fraud prevention: To detect suspicious activity and maintain the security of the platform.
  • Responsible gaming: To help detect unusual betting patterns and protect our members.
  • Marketing communications: To send you relevant offers and promotions, with your consent only.
  • Legal Compliance: To comply with licensing authority regulations and maintain required records.

Super Baj never sells or rents your data to third parties for advertising purposes.

4 How long data is retained

Super Baj does not retain your data longer than necessary. Below are the retention periods for different types of information:

  • Account Information: For the duration your account is active and for 5 years after closure.
  • Transaction records: 7 years, as required by law.
  • Cookie data: Session cookies are deleted when you close your browser; persistent cookies last up to 12 months.
  • Customer service records: For up to 3 years after a dispute is resolved.
  • Security Logs: 6 months to 2 years.

After the specified retention period, data is securely deleted or anonymized so that individuals can no longer be identified.

5 Who your information is shared with

Super Baj shares data only in strictly limited circumstances and exclusively with trusted partners. We never sell your data.

Data Sharing Scenarios

  • Payment providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
  • Law Enforcement: In response to valid legal orders or investigations, following review by our legal team.
  • Licensing Authority: Mandatory reporting to regulatory authorities.
  • Technology Service Providers: For hosting, security, and analytics services, under strict confidentiality agreements.

All third-party partners are bound by contract to uphold our privacy standards. They may only use data for the specified purpose and may not share it elsewhere.

6 Cookie Policy

Super Baj uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie type

  • Essential Cookies: Essential for the platform to function. These cannot be disabled.
  • Functional Cookies: Remembers your preferences such as language and theme.
  • Analytics Cookies: Helps us understand which pages are used most.
  • Security cookies: Used to detect fraudulent login attempts.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

7 Your rights

Every Super Baj member has the following rights over their personal data. Contact us to exercise any of these rights.

Right to access

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to erasure

You may request deletion of your data unless we are required by law to retain it.

Right to restrict processing

You may request that the use of your data be restricted to specific purposes.

Right to Data Portability

You may export your data in a standard, portable format.

Right to Object

You may object to marketing communications or to specific types of data processing.

To exercise these rights, email us at support@superbaj.bet. We will respond within 30 days.

8 Protection of Minors

Super Baj strictly prohibits use of the platform by anyone under 18. We do not knowingly collect data from minors.

  • Age verification is in place at the time of registration.
  • If a user is identified as a minor, their account will be suspended immediately.
  • If we hold any data belonging to a minor, it will be deleted upon request by the relevant guardian.
  • Parents are encouraged to monitor their children's internet usage.

If you suspect a minor is using Super Baj, please contact us. We will take prompt action.

9 Security measures

Super Baj uses multiple layers of security to keep your information safe:

  • 256-Bit SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular security audits: Periodic vulnerability testing carried out by specialists.
  • Staff Training: All our staff receive regular training on data protection.
  • Limited Access: Only authorized personnel have access to specific data.

That said, no system on the internet can guarantee 100% security. We strongly recommend keeping your password strong and never sharing it with anyone.

10 Policy Updates

Super Baj may update this Privacy Policy from time to time. For significant changes, we will:

  • We will send SMS notifications to your registered mobile number.
  • We will send notifications to your email address.
  • We will display a banner when you visit the site.
  • We will update the "Last updated" date at the top of this page.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. If you do not agree with the new policy, you may request that your account be closed.

11 Contact Us

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: support@superbaj.bet
  • Live Chat: Log in to the platform and click the chat button.
  • Response Time: Typically within 24–48 hours.

When submitting a privacy-related request, you may be asked to verify your identity so we can confirm you are the account owner.

Privacy FAQs

Never. Under no circumstances does Super Baj sell your personal information to third parties. We only use data as needed to provide our services, and share limited information with trusted partners solely for specific purposes such as payment processing.

Yes. Super Baj keeps your data secure through 256-bit SSL encryption, firewalls, and regular security audits. Our servers are hosted in internationally certified data centers that are monitored around the clock.

Yes, you may request deletion of your data at any time. However, certain information may need to be retained for a specified period due to legal obligations — for example, transaction records are kept for 7 years. To submit a request, contact us at support@superbaj.bet.

Absolutely. Every marketing email includes an "Unsubscribe" link at the bottom. To opt out of SMS, notify our support team. You can also manage your notification preferences from your account settings.

We only disclose information in response to valid legal orders or court directives. Every request is reviewed by our legal team before any action is taken. We do not share data unless legally required to do so.

Your data is safe — start playing now

Your privacy is our top priority at Super Baj. Sign up with confidence and enjoy the best betting experience in Bangladesh.

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