Our Commitment

Responsible Gaming — Safe & Healthy Betting at Super Baj

Gaming should be fun, not stressful. Super Baj believes every player should know their limits and play responsibly and safely. This page brings together all our responsible gaming tools and support in one place.

18+
Adults only
24/7
Support Services Available
5
Protective Tools Available
100%
Free support

What is responsible gaming and why does it matter?

Responsible gaming means playing for entertainment — not as a way to make money. At Super Baj, we want every member to make informed decisions, within their financial means, free from emotional impulse.

Betting is entertainment — it should never be used to cover household expenses, repay debts, or replace a source of income. Every bet carries the risk of loss, and keeping that simple truth in mind is the foundation of responsible gaming.

Super Baj provides players in Bangladesh with a range of protective tools to help you stay within your limits and maintain healthy gaming habits. Our support team is always here for you.

Keep in mind: Keep gaming fun, not burdensome. If you ever feel your gaming is getting out of control, reach out to us right away.

Gaming Is for Fun

Betting is entertainment. Before placing each bet, ask yourself — are you doing this for fun, or just trying to win back what you've lost?

Only bet what you can afford

Never bet using money set aside for household expenses, your children's education, or emergency savings. Only wager what you can genuinely afford to lose.

Manage Your Time

Betting for hours on end is harmful to your mental health. Set a daily time limit for yourself and take regular breaks.

Don't try to chase your losses

Trying to chase losses by placing bigger bets is one of the most dangerous habits in betting. Step away and take a break.

Super Baj's Responsible Gaming tools

These tools are here for your protection. Activate them anytime from your Account Settings.

Set Deposit Limits

Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Effective Immediately
Set Loss Limits

Decide in advance how much you can afford to lose within a given period. Once that limit is reached, your account will automatically stop all betting activity.

Automatic protection
Session Time Limit

Set a daily time limit for how long you spend on the platform. Once that time is up, the system will alert you and prompt you to log out.

Time management
Cooling-Off Period

Take a temporary break ranging from 1 day to 6 weeks. During this period you can still log in, but placing bets will not be possible. Your account will reactivate automatically once the break ends.

Temporary break
Self-Exclusion

Apply for long-term self-exclusion from 6 months up to 5 years. During this period your account will be fully deactivated and no marketing communications will be sent.

Long-Term Protection
Reality check reminders

A pop-up will appear at set intervals showing your total play time and win/loss summary. This helps you stay aware of your activity.

Raising awareness

How to activate the protection tools

1
Log in to your account

Log in to your Super Baj account using your mobile number and password.

2
Go to Profile Settings

Click your name in the top right corner and select "Account Settings".

3
Open the "Responsible Gaming" tab

Go to the Settings page and look for the "Responsible Gaming" tab.

4
Choose your preferred tool

Set a deposit limit, session time, cooling-off period, or self-exclusion — whichever you need.

5
Confirm

Confirm via SMS verification. The limit will take effect immediately.

If you have trouble with any settings, reach out via live chat or email us at support@superbaj.bet.

Self-Check: Recognising Signs of Addiction

Read through the questions below. If you answer "Yes" to 3 or more, we encourage you to seek support.

1

Are you spending more money or time on betting than you planned?

2

Feeling the urge to bet again after a loss to win your money back?

3

Are you hiding your betting activity from family or friends?

4

Feeling restless, irritable, or empty when you're not betting?

5

Have you borrowed money or dipped into savings to fund your betting?

6

Is betting affecting your work, family, or relationships?

7

Tried to stop betting but couldn't?

If you answered "Yes" to more than 3 questions, activate self-exclusion today and contact us at support@superbaj.bet.

Healthy vs. Harmful Betting Habits

Healthy Betting Habits Harmful betting habits
Playing within a set budget Playing until all funds are gone
Accepting losses gracefully Chasing losses repeatedly
Talking to your family about betting Hiding activity from family and friends
Enjoying life beyond betting Feeling like life has no meaning without betting
Knowing when to stop Unable to stop even when you want to
Treating betting as entertainment Relying on betting as a source of income
Using Deposit Limits Betting with borrowed money or dipping into savings

Super Baj's Commitment to Responsible Gaming

We don't just provide tools — we actively work to create a safer gaming environment for everyone.

Age Verification Required

Age is verified at registration. Anyone under 18 is not eligible to open an account. We take the protection of minors seriously.

Unusual pattern detection

Our system automatically detects unusual betting patterns. If suspicious activity is identified, our team will reach out to you.

Advertising ethics

Super Baj never runs advertisements that could target minors or vulnerable individuals. Our marketing follows strict ethical guidelines.

24/7 Support

Our support team is here for you any time, day or night. Reach us via live chat or email.

Third-party support referrals

For those who need professional help, we can connect you with specialist support. Get in touch with us.

Full Transparency

We provide honest information about the house edge, odds, and risks for every game. Nothing is hidden.

Responsible Gaming FAQ

No. Activating self-exclusion keeps your account balance fully protected. You will be able to withdraw your funds once the self-exclusion period ends. However, no new deposits or bets can be placed while it is active.

Yes, lowering your limit takes effect immediately. For your protection, however, requests to increase a limit will only take effect after 24 hours. This delay is intentional — to prevent impulsive decisions in the heat of the moment.

Yes, you can log in during a Cooling-Off Period and view your account details. However, placing new bets or making deposits will not be possible. Withdrawals are still permitted. Self-exclusion locks your account entirely.

If a family member is struggling with addiction, contact us at support@superbaj.bet. We will review the account and, where necessary, help apply restrictions. Your concern will be kept completely confidential.

Yes. The World Health Organization (WHO) recognizes gambling addiction as a mental health condition. It is not a sign of weakness — it is a treatable disorder. With the right support, recovery is possible. Please don't hesitate to ask for help.

No. When a self-exclusion period ends, your account does not reopen automatically. You will need to contact the support team and actively request reactivation, which includes a mandatory cooldown period.

Play responsibly and enjoy the experience

At Super Baj, every player's safety is our responsibility. Play within safe limits and enjoy betting purely as entertainment.

⚠️ Not applicable to those under 18 · Betting can be addictive · Please gamble responsibly

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